Our Privacy Policy

We are committed to keeping your information secure and private. This policy tells you what information we collect on our website and why, how we keep it safe, how we use that information, who we share that information with and what your rights are.

The information we collect


If you simply wish to browse our website, no personal data is directly collected by us. A cookie is used to check if you have accepted our cookie and privacy policies, and limited functional cookies to help our website work.

With all cookies on this site personal information is not contained in the cookies, however, it may be possible to use the information in combination with other data to build a personal profile. This is why we secure our site to prevent malicious access.

Social Sharing

If you use the social sharing buttons on our blog, some information will be collected by the social platform and their cookies will remain on our website. We use encryption on our website to help prevent access to these cookies.

In order to share, you will need to have an account with the social platform you use, and therefore will have already agreed to their terms for privacy and the use of cookies. Privacy and cookie information for the sites we connect to is here:

Platform Privacy Policy Cookie Policy
Twitter https://twitter.com/privacy https://help.twitter.com/en/rules-and-policies/twitter-cookies
Facebook https://en-gb.facebook.com/policy.php https://en-gb.facebook.com/policies/cookies/
WhatsApp https://www.whatsapp.com/legal/
Pinterest https://policy.pinterest.com/en-gb/privacy-policy https://policy.pinterest.com/en-gb/cookies
LinkedIn https://www.linkedin.com/legal/privacy-policy https://www.linkedin.com/legal/cookie-policy

Contact Forms

When you submit information through the standard contact form it is sent directly to us. This information is only accessed by staff of Paget Brown UK. No information is stored on our website.

If you use our Loan details form, your details and any ID submitted will be stored on our site and partial details sent by email to us. Your ID is not sent to us in this email. The email is sent securely and information and documents are stored securely on our site using encryption.

We use ApproveMe to enable legally binding document signing. This means that documents are stored securely on our website or on Drop-Box using encryption. ApproveMe and all aspects of our website and data storage conforms to GDPR.

We will never use your data for any purpose other than the services we provide for checking loans. We will never share or sell your data or otherwise use it for marketing purposes.

Who can see this information


Paget Brown UK Staff. Only limited staff are able to access your information and they are obligated to protect your privacy.

Contact Forms

Only Paget Brown staff have access to data from normal contact forms. See below.

Loan Assessment Forms

Paget Brown UK staff have access to your information from loan assessment forms. Currently this means:
Simon Paget-Brown – Solicitor and legal adviser for this service
Ancillary Staff

How we keep your information secure

Our website uses encryption so that cookies and information entered on forms is secure. This is through an SSL certificate. You can see that our site is secure through your web browser, which will have a padlock or a green ‘SECURE’ message, and will show HTTPS at the beginning of our website address.

  • Admin account holders for our website must use strong passwords so that their accounts are secure.
  • Your data is never stored by or shared with anyone except where detailed in ‘Who Can See This Information’ above.
  • You are entitled to view, amend, or have deleted the personal information that we hold. To do so contact us using the details below.

Once our work on your loan is complete, we will destroy all documents obtained from lenders and any other information we hold about you. This will be done within one month unless we become legally obliged to retain the data, or you specifically request that we retain your data in writing.

Sharing your information

We do not share your information with or sell it to third parties for marketing purposes. We will use your data only as detailed in our services, which means to enable us to pursue claims with your previous lenders. All such dealings are confidential, meaning no party may legally share or use your data except for the commitance of our loan assessments. We will not disclose your information to any third party unless we are required to do so by law. In such cases we will ensure due diligence in releasing only required information, and this only to recognised official parties entitled to require this information under said law.

Your Rights

To act upon these rights contact us using the details below.

To be informed

This policy gives a clear guide to what data we collect and why. If you are unclear you may contact us for further guidance.

The right of access

You may request a copy of the information we hold about you at any time.


You may ask us to correct information held about you if it is incorrect or incomplete.

The right to be forgotten

We will remove all data held about you on request.

Once our work with you is complete, we will destroy all documents obtained from lenders and any other information we hold about you. This will be done within one month.

The removal of data is subject to their being no legal obligation on our part to retain such data.

The right to restrict processing

We do not currently process your data – that is – we do not use it for marketing, sell or otherwise share it with third parties or act upon your data except to use it to communicate through our newsletter. You may opt-out of our newsletter at any time.

Your right to retain and reuse your data

We do not collect sensitive personal data nor claim any rights of ownership over your data that we do hold.

The right to object

We do not use your personal data for the purpose of direct marketing, scientific and historical research, for the performance of a task in the public interest or any similar purpose. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose.

Your rights regarding automated processes

We act upon your data only for the purpose of completing and enacting our services to you. We do not use automatic processing of data. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose. 

Contact Details

For any of the above you may contact us through our standard contact form, by email, by phone or in writing using the following details.

Our contact form: CONTACT
Our email: info@paget-brown.co.uk
Our phone: 0330 088 2706
Our address: Paget Brown (UK), 50 Broadway, Westminster, London, SW1H 0RG

We will deal with any GDPR requests within 28 days except where reasonable impediment prevents us from doing so.

Mike Smith is our website developer through Digital Smithy. He provides website, security and social media support to us. As the developer of our site he has access to all data on the site. As host of our website, Digital Smithy acts as a “data sub-processor”. This is a term used by the GDPR (General Data Protection Regulations). This means that Digital Smithy provides our hosting, the space where our website is stored, and therefore has access to it. Upon contracting Digital Smithy to host our website, both parties signed an agreement stating that Digital Smithy will not access or act upon any data relating to Paget Brown UK without our explicit consent. We have ensured that Digital Smithy abides by the GDPR and treats all our data and that of website users, members and other contacts in strict confidence.

This page is a brief overview to help you understand our use of data. If you wish to know more, you may read our full Privacy Policy by downloading the document here.